# Presage Retention: email and SMS retention studio for ecommerce brands

> Presage is an email and SMS retention studio for ecommerce brands. We turn product into rituals with on-brand emails that grow lifetime value and repeat purchases.

Website: https://presageretention.com/
Book a free audit call: https://calendly.com/sanjay-presageretention/30min
Agent guide: https://presageretention.com/llms.txt

## Turning product into rituals with emails as brand channel

We build your customer journey that feels like a brand experience and grow lifetime value and repeat purchases with on-brand emails.

No pitch on the first call. You leave with a teardown either way.

Built on the platforms you already run: Klaviyo and Shopify.

## Presage retention studio

Presage grows your email and SMS revenue by building the story your customers stay for, then turning that story into the flows, campaigns, and ritual that keep them buying. We run narrative first and multi channel activation, so the revenue compounds instead of fading the moment a code expires.

- **35x**: average ROI
- **6/4**: the narrative-to-activation ratio
- **32+**: satisfied clients

## Your first 60 days with us

1. **Brand and buyer diagnosis.** Cohort economics, Klaviyo account state, review mining, support tickets, competitive position. We find the leak in repeat revenue and the story the brand has never said out loud.
2. **Journey and entry mapping.** Decision path from first touch to second order. Entry funnel, branch logic, gating, drop-off points. Every route settled before a single email exists.
3. **System build and brand experience.** Flow architecture, segmentation layer, deliverability foundations, inbox-proof design language. The brand's personality carried into the automation, not flattened into a template.
4. **Narrative proven.** The story the product lives inside, built and then pressure-tested. Subject lines, offers, structure, sequencing. The version that ships is the one the list picked.
5. **Advocacy and compounding.** Revenue per recipient, repeat rate, flow contribution, cohort value. Reviewed monthly, tuned monthly, until buyers are recommending the brand unprompted.

## Full email and SMS retention, handled end to end

- **One flat retainer.** One monthly fee covers strategy, flows, campaigns, design, and reporting. The program is measured on revenue, not sends or hours.
- **Your accounts stay yours.** Your platform, data, and every asset remain in your accounts. Presage works under named, least-privilege access and a signed data processing agreement.
- **Senior-led, capped roster.** Every program is built and run by the founder, never handed to a junior. The roster stays small so the work stays deep.

## How Presage compounds retention

1. **The Audit.** We read your brand, revenue mix, deliverability, data health, and twelve core flows. Every gap is ranked by impact on repeat revenue and lifetime value. Deliverables: scorecard, flow gaps, projected lift, ninety-day roadmap.
2. **The Architecture.** We build the Narrative Arc, rebuild the flows that carry the revenue floor, and establish segmentation, campaign, and deliverability foundations. Deliverables: Narrative Arc, rebuilt flows, calendar, technical foundation.
3. **The Compounding.** We improve the system every month and measure revenue per recipient, repeat purchase rate, flow contribution, and cohort lifetime value. Deliverables: monthly execution, testing, monitoring, founder-readable reporting.

## FAQ

### What exactly do you do?

Full email and SMS retention for ecommerce brands. Strategy, flow architecture, campaign design and copy, deliverability, segmentation, and reporting, run end to end.

### Who do you work with?

Ecommerce brands, typically doing one to eight million a year, with a list of fifteen thousand or more and a repeat-purchase or subscription model.

### What does it cost?

A flat monthly retainer set by the size and scope of your program. We agree the number before work starts. After the first ninety days it runs month to month.

### Do I keep my accounts and data?

Always. Your Klaviyo and Shopify accounts stay yours, and everything Presage builds belongs to you.

### How fast will I see results?

Rebuilt welcome, cart, and post-purchase flows can move revenue within weeks. The deeper lifetime-value effect builds over the following quarters.

### Do you lock me into a long contract?

No. The first ninety days let the flows and initial narrative arc prove out. The engagement then continues month to month.

## Ready to see where your email revenue is leaking?

Leave with a clear picture of your current program and what a compounding version looks like.

[Book a 30 minute discovery call with Sanjay Tamang](https://calendly.com/sanjay-presageretention/30min)

## More

- [Privacy Policy](https://presageretention.com/privacy.html)
- [Terms & Conditions](https://presageretention.com/terms.html)
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